Kaytee Recalls Several Bird Treats and Greens Items Because of Possible Salmonella Health Risk

02.19.13

FOR IMMEDIATE RELEASE – (February 19, 2013) – Kaytee Products is recalling several bird treats and greens items due to possible contamination of Salmonella from parsley flake ingredients supplied to Kaytee by Specialty Commodities, Inc., an outside supplier to Kaytee.

Product Code/SKU/ Material # UPC Code Size Product Name/Description Best Before Code (month/day/yr) [CLICK ON LINK FOR PHOTO]
100032244 07185940410 2 lb Kaytee Fiesta Max Canary/Finch 9/28/2013 through 5/7/2014
100032881 07185900431 3.5 oz Kaytee Honey Treat - Parakeet 12/6/2013 through 5/29/2014
100032922 07185955027 7 oz Kaytee Honey Treat – Parakeet (Value Pack) 12/4/2013 through 8/2/2014
100032982 07185900434 3.5 oz Kaytee Honey Treat – Parakeet 12/6/2013 through 8/2/2014
100502615 07185999885 3.5 oz Kaytee Fiesta Fruit & Veggie Treat – Parakeet 1/15/2014 through 7/24/2014
100502749 07185999855 9.5 oz Kaytee Fiesta Fruit Veggie Treat – Parakeet 12/18/2013 through 7/31/2014
100502937 07185994235 3.5 oz Kaytee Forti-Diet ProHealth Honey Treat – Parakeet 12/5/2013 through 7/17/2014
100502940 07185994236 7 oz Kaytee Forti-Diet ProHealth Honey Treat – Parakeet (Value Pack) 12/4/2013 through 8/1/2014
100503001 07185994268 4 ct Kaytee Forti-Diet ProHealth Munchables Shred-A-Box Honey Seed Treats (4 Boxes) 3/7/2014 through 7/30/2014
100503064 07185994264 11 oz Kaytee Forti-Diet ProHealth Molting & Conditioning – Small Birds 12/25/2013 through 8/5/2014
100503808 07185955027 7 oz Kaytee Honey Treat – Parakeet (Value Pack) 12/6/2013 through 7/31/2014
100504021 07185994368 2.25 oz Kaytee Fiesta Nutty Papaya Treat – Parakeet & Cockatiel 12/4/2013 through 6/25/2014
100504029 07185994370 1.5 oz Kaytee Fiesta Foraging Treat for Pet Birds 1/27/2014 through 5/29/2014
100504971 73725727166 3.2 oz Grreat Choice Treat Sticks for Small Birds
(2 sticks)
12/13/2013 through 2/4/2014
100504974 73725727165 9.6 oz Grreat Choice Treat Sticks for Small Birds
(6 sticks)
12/10/2013 through 3/19/2014
100506593 07185994615 1.5 oz Kaytee Foraging Box O'Fun Treat for Pet Birds 1/28/2014 through 7/30/2014
100510282 07185994708 1 oz Kaytee Bird Greens Foraging Treat 12/1/2013 through 5/28/2014


Product and product lots that do not appear on the list above are not subject to this recall. No human or pet illnesses have been reported to-date. The recall notification is being issued based on a recall letter dated February 11, 2013 from Specialty Commodities, Inc. The above- referenced Kaytee products were originally manufactured as early as June 12, 2012. While Kaytee has not had any positive Salmonella results on finished product to suggest possible contamination, we are initiating this recall in accordance with FDA guidelines. Kaytee is taking immediate action to remove the potentially affected product from all retail stores and distribution centers.

Salmonella can affect animals eating the products and there is a risk to humans from handling contaminated pet products. Pet owners should thoroughly wash their hands after having contact with these products and clean any surfaces that were exposed.

Healthy persons exposed to Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomit, diarrhea or bloody diarrhea, abdominal cramping, and fever. In rare circumstances, infection with Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary track symptoms. Consumers exhibiting these symptoms after having contact with these products should contact their physician or healthcare provider.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infection but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product(s) and has these symptoms, please contact your veterinarian.

Recalled products were distributed to retailers and distributors in the states of Arizona, Arkansas, California, Florida, Georgia, Idaho, Illinois, Iowa, Michigan, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Puerto Rico, Tennessee, Texas, Vermont, Virginia, Washington, and Wisconsin; and, into the countries of Canada, China, Guam, Japan, Korea, Kuwait, Pakistan, Singapore, and the UAE.

Consumers who have purchased the above-referenced Kaytee products with the referenced "Best Before" dates are urged to contact Kaytee Customer Service representatives. A letter and instructions will be forwarded to all Kaytee customers. Kaytee Customer Service representatives and company veterinarians are responding to inquires through the 1-800- Kaytee1 (800 529-8331) phone number and will answer any questions regarding pets that have been fed the product. Pet owners can also visit the Kaytee website for more information http://www.kaytee.com/.

Customer Contact:

Kaytee
1-800-Kaytee1 (800 529-8331)

Q: What Kaytee items do this affect?

A: The products affected by the recall are listed below including the following "Best Before" dates:

Product Code/SKU/ Material # UPC Code Size Product Name/Description Best Before Code (month/day/yr)
100032244 07185940410 2 lb Kaytee Fiesta Max Canary/Finch 9/28/2013 through 5/7/2014
100032881 07185900431 3.5 oz Kaytee Honey Treat - Parakeet 12/6/2013 through 5/29/2014
100032922 07185955027 7 oz Kaytee Honey Treat – Parakeet (Value Pack) 12/4/2013 through 8/2/2014
100032982 07185900434 3.5 oz Kaytee Honey Treat – Parakeet 12/6/2013 through 8/2/2014
100502615 07185999885 3.5 oz Kaytee Fiesta Fruit & Veggie Treat – Parakeet 1/15/2014 through 7/24/2014
100502749 07185999855 9.5 oz Kaytee Fiesta Fruit Veggie Treat – Parakeet 12/18/2013 through 7/31/2014
100502937 07185994235 3.5 oz Kaytee Forti-Diet ProHealth Honey Treat – Parakeet 12/5/2013 through 7/17/2014
100502940 07185994236 7 oz Kaytee Forti-Diet ProHealth Honey Treat – Parakeet (Value Pack) 12/4/2013 through 8/1/2014
100503001 07185994268 4 ct Kaytee Forti-Diet ProHealth Munchables Shred-A-Box Honey Seed Treats (4 Boxes) 3/7/2014 through 7/30/2014
100503064 07185994264 11 oz Kaytee Forti-Diet ProHealth Molting & Conditioning – Small Birds 12/25/2013 through 8/5/2014
100503808 07185955027 7 oz Kaytee Honey Treat – Parakeet (Value Pack) 12/6/2013 through 7/31/2014
100504021 07185994368 2.25 oz Kaytee Fiesta Nutty Papaya Treat – Parakeet & Cockatiel 12/4/2013 through 6/25/2014
100504029 07185994370 1.5 oz Kaytee Fiesta Foraging Treat for Pet Birds 1/27/2014 through 5/29/2014
100504971 73725727166 3.2 oz Grreat Choice Treat Sticks for Small Birds
(2 sticks)
12/13/2013 through 2/4/2014
100504974 73725727165 9.6 oz Grreat Choice Treat Sticks for Small Birds
(6 sticks)
12/10/2013 through 3/19/2014
100506593 07185994615 1.5 oz Kaytee Foraging Box O'Fun Treat for Pet Birds 1/28/2014 through 7/30/2014
100510282 07185994708 1 oz Kaytee Bird Greens Foraging Treat 12/1/2013 through 5/28/2014

Having a hard time finding the best before code? Click on the Best Buy Dates on the chart to locate them.
Product and product lots that do not appear on the list above are not subject to this recall.

Q: Why are the feed products being recalled?

A: The recall notification is being issued because our parsley supplier has notified us of a possible Salmonella contamination from parsley flakes that were utilized in the production of the products listed above. While Kaytee has not had any positive Salmonella results on finished product to suggest possible contamination, we are initiating this recall in accordance with FDA guidelines. A copy of the recall letter from the supplier of the parsley flakes (Specialty Commodities, Inc.) can be found on here. Kaytee is taking immediate action to remove the product from all retail stores and distribution centers.

Q: What is Salmonella?

A: Salmonella are gram-negative, rod-shaped bacteria that are the most frequently reported cause of food borne illness.

Q: How are pets infected with Salmonella?

A: Animals can become infected with Salmonella by ingesting the bacteria. Infections in animals are most commonly obtained by consumption of feces from an infected animal. Although rare, Salmonella can get into and persist in pet foods and affect animals eating these contaminated products.

Q: Is there any risk to people?

A: There is a risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Q: What are the symptoms of Salmonella infection?

A: Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Q: What are the symptoms or how can I tell if my pet's been exposed to Salmonella?

A: Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Q: If my pet ate some of the recalled feed, how soon would I see any symptoms?

A: It's difficult to say for sure, but the incubation period – the time between ingestion of Salmonella bacteria and the onset of illness – varies from six to 72 hours (Mayo Clinic, 2007, April 12; MMWR Recomm Rep, 2001).

Q: What quality assurance/control procedures are in place to prevent this?

A: Kaytee tests raw materials prior to using them in any feed or consumable product.

Q: If no animals are sick, why are products being recalled?

A: While Kaytee did not have a positive Salmonella testing finding, FDA policy indicates that a recall is necessary and, in an abundance of caution, Kaytee feels that recalling the products are the most proactive way to proceed in the best interests of pets and pet parents.

Q: Are other Kaytee items being recalled?

A: No, the only items affected by the recall are those listed below:

Product Code/SKU/ Material # UPC Code Size Product Name/Description Best Before Code (month/day/yr)
100032244 07185940410 2 lb Kaytee Fiesta Max Canary/Finch 9/28/2013 through 5/7/2014
100032881 07185900431 3.5 oz Kaytee Honey Treat - Parakeet 12/6/2013 through 5/29/2014
100032922 07185955027 7 oz Kaytee Honey Treat – Parakeet (Value Pack) 12/4/2013 through 8/2/2014
100032982 07185900434 3.5 oz Kaytee Honey Treat – Parakeet 12/6/2013 through 8/2/2014
100502615 07185999885 3.5 oz Kaytee Fiesta Fruit & Veggie Treat – Parakeet 1/15/2014 through 7/24/2014
100502749 07185999855 9.5 oz Kaytee Fiesta Fruit Veggie Treat – Parakeet 12/18/2013 through 7/31/2014
100502937 07185994235 3.5 oz Kaytee Forti-Diet ProHealth Honey Treat – Parakeet 12/5/2013 through 7/17/2014
100502940 07185994236 7 oz Kaytee Forti-Diet ProHealth Honey Treat – Parakeet (Value Pack) 12/4/2013 through 8/1/2014
100503001 07185994268 4 ct Kaytee Forti-Diet ProHealth Munchables Shred-A-Box Honey Seed Treats (4 Boxes) 3/7/2014 through 7/30/2014
100503064 07185994264 11 oz Kaytee Forti-Diet ProHealth Molting & Conditioning – Small Birds 12/25/2013 through 8/5/2014
100503808 07185955027 7 oz Kaytee Honey Treat – Parakeet (Value Pack) 12/6/2013 through 7/31/2014
100504021 07185994368 2.25 oz Kaytee Fiesta Nutty Papaya Treat – Parakeet & Cockatiel 12/4/2013 through 6/25/2014
100504029 07185994370 1.5 oz Kaytee Fiesta Foraging Treat for Pet Birds 1/27/2014 through 5/29/2014
100504971 73725727166 3.2 oz Grreat Choice Treat Sticks for Small Birds
(2 sticks)
12/13/2013 through 2/4/2014
100504974 73725727165 9.6 oz Grreat Choice Treat Sticks for Small Birds
(6 sticks)
12/10/2013 through 3/19/2014
100506593 07185994615 1.5 oz Kaytee Foraging Box O'Fun Treat for Pet Birds 1/28/2014 through 7/30/2014
100510282 07185994708 1 oz Kaytee Bird Greens Foraging Treat 12/1/2013 through 5/28/2014

Having a hard time finding the best before code? Click on the Best Buy Dates on the chart to locate them.
Product and product lots that do not appear on the list above are not subject to this recall.

Q: I have a product from the recalled lot; what should I do?

A: Please report your concern directly to Kaytee. Customers who purchased these products should review the "Best Before Code (dates)" to see if they have product relating to this recall. Customers should call Kaytee at 1-800-KAYTEE-1 (1-800-529-8331) or email us at KayteeParsleyFlakeRecall@central.com for additional information to receive reimbursement for their purchase. Steps to report your concern:
  1. Consumers who have purchased the affected products listed in the above-reference chart, should call Kaytee Consumer Care at 1-800-KAYTEE-1 (1-800-529-8331) to report their case.
  2. Please provide a copy or picture of the UPC Code and Best Before Date from the package to verify the product is part of the recall and then throw the product away.
  3. Kaytee Consumer Care will provide you with a Recall Return Response Form that needs to be filled out to process your case. Please return the completed form with the UPC code and Best Before Date and/or pictures from the product and include a store receipt (or copy) to the following address:

    Kaytee Products Parsley Flake Recall
    521 Clay Street, Chilton, WI 53014

    KayteeParsleyFlakeRecall@central.com

Q: How is Kaytee handling refunds and compensation to pet owners?

A: Kaytee will work with pet owners individually on a case by case basis to handle their individual needs appropriately. All Kaytee products are guaranteed and consumers can receive a full refund for all recalled products. For more information, consumers may call Kaytee at 1-800 KAYTEE-1 (800) 529-8331) or email us at KayteeParsleyFlakeRecall@central.com.

Recall Return Response Form


Click here
to download the form.

Media Contact:

Mark Newberg: 847-330-5367